Privacy Policy
How Spacial Awareness uses personal information submitted through this website, by email or by telephone.
Last updated: 26 July 2026
Who we are
Spacial Awareness operates from Unit 8 - 10 Lobsgrove Business Park, Greenham, Wellington, Somerset TA21 0LY. You can contact us at info@mezzanineandracking.com or on 01823 760719.
Information we collect
When you make an enquiry we may collect your name, company, email address, telephone number, project details, the page from which the enquiry was sent and any information you choose to include. We may also receive information when you call or email us.
Why we use it
We use enquiry information to respond, assess the project, arrange a survey, prepare a quotation and manage any resulting commercial relationship. The usual lawful bases are taking steps at your request before entering a contract, performing a contract and our legitimate interest in answering genuine business enquiries and maintaining appropriate business records.
Analytics and cookies
Non-essential analytics are not loaded until a visitor gives consent through the cookie controls. Where analytics identifiers are configured, they are used to understand site usage and conversion activity. You can reject analytics or change your choice using the cookie settings link in the footer. Essential storage may still be used for security, form handling and remembering your privacy choice.
Who receives the information
Information may be processed by service providers that support website hosting, email, analytics or business systems, acting under appropriate instructions. We do not sell personal information. We may disclose information where required by law or where necessary to establish, exercise or defend legal claims.
International processing
Some technology providers may process data outside the UK. Where this occurs, the business should ensure an appropriate legal mechanism and safeguards are in place. The exact providers depend on the analytics and business tools configured by the site owner.
How long we keep it
Unsuccessful enquiries are normally reviewed and deleted when they are no longer needed, while quotations, contracts and transaction records may be retained for longer where required for legal, tax, insurance or warranty purposes. The retention period is based on the nature of the enquiry and any resulting work.
Your rights
Depending on the circumstances, you may have rights of access, rectification, erasure, restriction, objection and data portability. Where processing relies on consent, you can withdraw that consent. Contact us using the details above to make a request.
Complaints
Please contact us first so we can try to resolve the concern. You also have the right to complain to the Information Commissioner's Office, the UK supervisory authority for data protection.
Updates
We review this policy when the website, analytics setup or business processes change. The site owner should obtain legal review where its actual processing differs from the description above.